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Press and Media

Press and Media problem: Trust

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Literature Review: Trust problem for Press and Media

This “Ten Problems for Press and Media in the 2020s” booklet identifies ten relevant areas from very recent contributions put forward at academic level in the form journal articles, conference proceedings and students theses. Ten freely accessible internet references have been selected for each area and direct links are provided at the end of each chapter for own consultation. Our selected references do not intend to mirror ranking indexes nor establish novel classifications. On the contrary, they are meant to represent peer-reviewed, diverse and scientifically-sound case studies for vertical dissemination aimed at non-specialist readers. They will also be able to scoop even more references through the bibliography that is reported at the end of each selected reference.

Without further ado, these are the ten problems that we are going to introduce in this booklet:

  1. profitability, 
  2. subsidies,
  3. entertainment,
  4. artificial intelligence,
  5. disinformation,
  6. trust,
  7. diversity,
  8. regulation,
  9. staff issues,
  10. podcasts.

Each problem has its own dedicated chapter made of an introductory section, a short presentation of the ten selected references and a conclusions section.

The final chapter of this booklet will report the conclusions from each chapter again in order to provide a complete executive summary.


6 Trust

THE PROBLEM — Concerns about the low public trust in media institutions have recently deepened. Alternative news use is correlated with lower levels of trust in news and without a certain amount of political trust, citizens will not empower their governments. In the United States, respect for the media is now low and divided along partisan and ideological lines. Young adults are often left on their own to determine which news is real and which is false. Perhaps surprisingly, laypeople, on average, are quite good at distinguishing between lower- and higher-quality sources.

CASE STUDIES — … buy this booklet from Amazon …

CONCLUSIONS — The media trust of users can be predicted by the trust scores of their online and offline social contacts. Using social media for news as the main source of news is correlated with lower levels of trust in news. The levels of support for the judiciary, military, or surveillance agencies are consistently higher than the levels of support for the government and leaders in power across countries. The top priority for governments should be to reduce the public’s COVID-19 anxiety and then reduce the herding effect. A future-oriented product design guidance is needed, which emphasizes presenting consumers with accessible, effective contextual information and encouraging critical thinking capabilities while consuming media content. Young adults consume almost all of their news on social media because they are constantly surrounded by it. Four social media platforms, namely Twitter, Facebook, WhatsApp, and YouTube, produce most of the COVID-19 fake news. COVID-19 skepticism shares commonalities with other known forms of science denial, of which the parallels with climate change skepticism and vaccine skepticism are of particular interest. Having social media platform algorithms preferentially display content from news sources that users rate as trustworthy could reduce the spread of misinformation. Contrasting values inherent to science, and journalism complicate scientist-journalist interaction.

TEN FREE REFERENCES FROM THE INTERNET — … buy this booklet from Amazon …


PressMedia
“Ten Problems for Press and Media in the 2020s” booklet for Amazon Kindle, 2020; click on the cover to go to the dedicated Amazon listing page 

booklet updated on 5 May 2021, now on sale as version 1.1